IBI Armored Services, Inc

IBI Armored Services, Inc

IBI Armored Services, Inc

IBI is a privately held company based in Woodside New York. IBI has been in operation since 1966. IBI is a full service security company, operating Nationwide and into Canada and Mexico.

In 2001 IBI acquired Securicor Valuables Transport, Inc., a high-value, secured, “over-the-road” transportation company. IBI operates this division as, IBI Secured Transport, Inc. This is a national and international operation, with terminals in Trenton, New Jersey and Salt Lake City, Utah.

Among the services that IBI offers are:

retail services including central banking and same day credit
coin and currency deliveries and ATM replenishment
payroll preparation
on-call services to all regional destinations including Federal Reserve, airports and other port authority properties
long haul over-the-road transportation
The movement of precious metals

Technology

IBI’s commitment to technology is second to no other armored carrier in the region. With its in-house IT department and heavy investment in computer and communications hardware, software and systems, IBI is a leader in the industry. IBI was the first carrier in the region to utilize bar coded bags for routing and control, and the first carrier in the region to deploy GPS tracking across its fleet of vehicles.

IBI commenced its automation project in 1994, determined to create the best possible technology in an area that was at that time devoid of any comparable systems.
Transportation System
IBI’s transportation system fully integrates all aspects of the company. From the moment a bag is scanned into the portable computer when it is picked up by a courier, to the point where it is scanned a final time at its destination, IBI maintains a continuous chain of custody, creating time stamped progress records at every stage of the process. The efficiency is beneficial to both the company and to the customer.
Problems can be addressed when they occur, and no item, once in the system, can go unaccounted for.
Fully automated manifesting means fewer errors, and accountability.
Time stamped logs of pickups and deliveries help make the operation more efficent, lowering costs and improving service.
Immediate access to chain of custody event logs allow customer enquires to be processed immediately, as their is no requirement to follow a paper trail.
The Transportation System caters to special customer handling and reporting requirements, and the unique, non-standard interface requirements of banks and other financial institutions.
On-Call System
IBI’s On-Call system, resembling a flight segment booking system, is so versatile that it will track virtually any job, no matter how complex, and generate detailed. human readable professional invoices and reports.
GPS Tracking System
IBI utilizes the ‘state of the art’ Trimble GPS navigation system across its entire fleet. Knowing where all vehicles are at all times provides more than just peace of mind. IBI dispatchers are able to accurately advise customers of status, monitor vehicle progress to accomodate exceptions and even provide drivers with directions in unfamiliar territories! With integration of the Trimble system to the portable computers used by the couriers, and route analysis software, IBI has left behind the world of pins stuck in maps, creating a most efficient and responsive operation.
Video Systems
IBI has a Bank-Quality money counting operation and in order to provide the level of accountability required by today’s customers, IBI has equipped all of its facilities with a heavy investment in digital video systems. All areas of every IBI facility are fully monitored and all counting stations have at least two cameras per station. IBI can make relevant video available to customers on-line or on a CD in the event of an enquiry.

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