| Custom Pro Logistics | |
| 1707 Race St., Cincinnati, OH 45202 | |
| United States | |
| [email protected] | |
| (800) 275-6574 | |
| https://www.customprologistics.com/ | |
| Freight Forwarders |
About Custom Pro Logistics
Custom Pro Logistics is a premier business solutions provider with an intense focus on Customer Service and refrigerated transportation. Customer Service is not a department within our organization, but rather an ATTITUDE. Our mission is to build long-lasting customer and carrier relationships through unparalleled Customer Service and creating personal and emotional connections.
CPL is a values-driven organization and these values not only guide our decision-making processes but our company-wide behaviors on a day-by-day basis. At CPL we are not interested in following the industry standard, but rather SETTING the industry standard. We will take the road less traveled and go above and beyond what is expected by doing something a little unconventional and innovative
To build long-lasting customer and carrier relationships through unparalleled Customer Service by creating personal and emotional connections. We value each and every relationship we have at CPL and pledge to treat both our customers and carriers fairly by doing the right thing without delay
Philosophy:
Brokers have been given a bad name over the years and as a result of the word now has a very negative connotation. Often this connotation is completely justified and the result of terrible customer service, failing to pay carriers in a timely manner, or a complete and utter service failure. Our purpose at CPL is to not follow the industry standard, but rather SET the industry standard. We intend to disrupt the status quo by providing unparalleled Customer Service to our carriers and customers alike. We will take the road less traveled and deliver these high-touch personal customer experiences every opportunity that presents itself. We will go above and beyond what is expected by doing something a little unconventional and innovative.
FREIGHT BROKERAGE:
Full Truckload, LTL, Intermodal, fresh dry and frozen. If you need a Reefer, Dry Van or Flatbed, CPL has you covered. EXPEDITED SHIPPING:
Full TruckloadOne call to CPL and you can be assured your freight will be handled professionally and efficiently., LTL, Intermodal, fresh dry and frozen. If you need a Reefer, Dry Van or Flatbed, CPL has you covered.
FREIGHT FORWARDING:
CPL utilizes a large global network of strategic alliances to assist in making your shipment run as seamless as possible. International Shipments, Port to Door, Door to Door, Transloading/Drayage, and Intermodal, CPL has you covered.
INTERMODAL:
CPL utilizes a large global network of strategic alliances to assist in making your shipment run as seamless as possible. International Shipments, Port to Door, Door to Door, Transloading/Drayage, and Intermodal, CPL has you covered.
Custom Pro Logistics takes great pride in providing unparalleled and extraordinary customer service. With decades of combined logistics expertise, our heavy investment in technology, and a vast network of carrier relationships we are able to provide customized solutions tailored specifically to your shipping needs. We follow a strict set of guidelines in order to maintain the security of your shipment. We thoroughly screen our carriers to ensure that we not only use qualified carriers but that your loads will deliver on-time and with clean bols. We will always scrutinize the details to with our customers and carriers best interest in mind and when problems arise along the way we are forthright and effectively communicate not only the problem but the solutions to solve it.
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